Business Relationship Manager (BRM)
- Work with stakeholders to identify their IT requirements, sizing in terms of Capital/Operating Expenditures and Resource Management (Vendors/Contractors/Internal Staffing), Site work included New Zealand, England and the United States
- Managed Distribution Center Refresh projects and for new Distribution Centers, Change Management
- Working with Change Management involving significant activity within corporate data centers
- Working with Global IT Teams and Stakeholders to identify gaps in design and implementation
- Managed client expectations, ensured satisfaction of the stakeholders in the execution and delivery of projects
- Oversaw IT infrastructure upgrades and change management for distribution centers across multiple countries, ensuring alignment with corporate objectives